WHAT WE DO
We help find the intersection between people-value and business-value.
DIGITAL EXPERIENCE STRATEGY
Insure that digital properties are useful, usable, and engaging.
TRAINING & COACHING
Enhance capabilities and transform culture through education and coaching.
Human experiences exist within an ecosystem. Whether that be your customer, your workforce, a middle-man distributor, or all of the above, understanding the full context of experience is essential to build a healthy thriving business ecosystem.
Customer Experience Strategy
Digital Experience Strategy
Virtually every service experience we encounter includes one or more digital touchpoint. It is as essential to bring home a stellar product as it is to identify the right problems to solve. As we like to say, find the right problem, drive the right change.
Digital experience mapping
Training & Coaching
Transferring skills and knowledge is a core tenet of Shift's approach to consulting. Teaching Human-Centered Design tools and methods builds the business competency for success. We'll define success for you, and with you, but it's also essential to teach people to fish.
Design Thinking training
Digital UX skills training
Human-Centered Strategy Training
Human-Centered Business Strategy
Highly successful businesses acknowledge entrenched biases and embrace outside-in thinking. Shift provides outside guidance to help businesses identify, prioritize, and frame the right opportunities to address -- driving profitability and growth through a human-centered lens.
Friction / Journey mapping
Business model design
Sprint with us
Not sure where to start? Short on time or budget? Try a Design Sprint! Our Design Sprints are fast-paced and time-boxed 1-2 week co-creation immersions that yield incredible results.
Define a Strategy
Is your strategy getting stale in a competitive marketplace?
Solve a Problem
Do you have a problem that's holding your business back?
Are your beholden to pet projects and ever changing priorities?
Do you playing a never ending game of follow-the-leader?