Shift transforms businesses through human-centered innovation. Whether it be a company’s strategy, culture, or a product or service, we create experiences that are viable, feasible, and desirable to real people.

Human-Centered Business Strategy

Businesses, like individuals, tend to think first about value to themselves before considering the impact on others. Successful businesses are able to step outside of their internal motivations to recognize the human needs of both their customers, and their workforce.

Product & Service Design

Whether you are crafting a physical product or environment, a digital product, or a full service experience, Shift applies proven human-centered methods to drive momentum and assure positive business outcomes.


No matter your strategy, you can't change organizations' behaviors without buy-in from your employees. When skill development is essential to build the internal capabilities of Human-Centered Design, we have tested training programs to transfer that knowledge to the workforce. 

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Experts in Applying Human-Centered Design

"Jake Truemper and team are experts in applying Human-Centered Design to business and innovation projects. Their professionalism, application of Design Thinking techniques, and ability to solicit and apply customer insights to the final solution design was exceptional.

Jamie Stevens
President of Healthcare Quality Management Systems (HQMS)