Opportunity Framing is the systematic collection and assessment of data to provide insights on a business’s “felt need to act.” It starts with gathering data around an issue, ordering it into themes / categories, then refining the insights into clear problem statements. These problem statements become the framework for effectively communicating to the business what the issues are, and what will be solved. Insight True Human-Centered Design means including the end users of you

As we close in on GlobalHack VII later this week, I’ve been reflecting on my amazing experience at GlobalHack VI. If you aren’t familiar with GlobalHack, it’s a 36 hour, day-and-night redeye marathon to solve a real-world problem through the use of technology. This particular hackathon had the bonus of being for a genuinely good cause: combatting homelessness. I joined a team of brilliant technologists from 1904labs in an effort that would net us second place in the competiti

At Shift we follow a three pillar framework for creating human-centered, business-viable outcomes. Over the course of the next several months we will be breaking down each stage of our approach. Design Thinking, the middle section of our framework, is currently a hot topic for corporations looking to improve their problem solving skills, but in order to ensure that Design Thinking teams can successfully create solutions that hit on the business’s strategic objectives we also

At Shift we follow a three stage framework for creating human-centered and business-viable outcomes. Our framework starts with the identification and framing of opportunities, progresses to solutioning against said opportunities, and concludes with enabling your business to execute the new experience. Over the course of the next several months we will be breaking down each stage, and step, in greater detail. To start we'd like to introduce you to our framework: Opportunity Th